How to Assign Unassigned, Unscheduled, or Overdue Jobs

Managing unassigned, unscheduled, and overdue jobs accurately is the key to ensuring timely service delivery and optimal resource utilization. Efficiently allocating these jobs to available technicians can reduce response times, improve customer satisfaction, and maximize workforce productivity.

This guide walks you through the process of managing unassigned, unscheduled, and overdue jobs using the Dispatch Board in the Zuper Web App. It will help users identify unassigned, unscheduled, and overdue jobs, evaluate technician availability, and assign the jobs to the most suitable technicians.