This video showcases the seamless integration of Zuper and Zendesk for customer support and field service. By combining these tools, businesses can efficiently manage Zuper jobs within Zendesk tickets, track technician locations, automate operations, and enhance workforce productivity. The video presents a real-life use-case in the Security & surveillance business. It demonstrates key features, such as the Zendesk dashboard, ticket creation, technician dispatch, and Zuper’s mobile app for job management, timesheets, and real-time updates.