Notifications and alerts are the keys to keeping your internal teams, and customers informed about every step of the job process. Being a field service business, it is essential for all stakeholders, including the field and back-office teams, to be up to date.

In this tutorial, we will provide you with detailed guidance on how to set up and customize,

1. Job notifications which include job reminders, delay alerts, and status alerts (Read more)
2. Customer notifications, including customer reminders and status alerts (Read more)
3. SOS settings

From defining notification triggers and preferences to implementing various notification channels such as email, push notifications, and SMS, you will learn how to create a robust and user-friendly communication system.